Technical Support for VROC™ by Graid Technology

This article explains how to obtain technical support for VROC™ by Graid Technology.

Documentation preview

This page is a placeholder. Support channels and procedures below will be confirmed as VROC™ by Graid Technology reaches general availability.

How to Get Support

To be completed. This section will describe the available support channels and how to open a support request.

Before You Contact Support

Have the following information ready:

• Product version and operating system
• Server platform and NVMe* drive details
• RAID configuration and volume layout
• A description of the issue, including any error messages

Contact

For technical questions or support requests, contact Graid Technology.